Terms and Conditions

Contract.

No contract exists between the guest and Powder Blue Holidays Ltd. until the completed booking form and deposit have been received. The deposit of €2,000 (for whole chalet bookings) or €150 per person is due at the time of booking, after which reservations will be confirmed. The guest making the booking and signing the booking form (The Lead Name) guarantees payment to us of the total cost of the holiday and does so on behalf of all members of that party.

Payment & Cancellations.

Payment in full, less any deposit received, must be made no later than 10 weeks prior to departure. For bookings made within 10 weeks of arrival date, the full payment for all parties must accompany the booking form. All telephone & e-mail bookings will be held for 1 week pending receipt of completed booking forms and deposit payments. Unless agreed in writing with management of Powder Blue Holidays Ltd. Powder Blue Holidays Ltd have the right to apply cancellation charges as follows:-

  • More than 8 weeks before departure - loss of deposit
  • 6-8 weeks before departure 50% of total cost
  • 4-6 weeks before departure 75% of total cost
  • 0-4 weeks before departure 100% of total cost

All requests for cancellation must be in writing. If the cancellation is received after the booking has been confirmed the above charges will apply. We advise all guests that on payment of the balance of their holiday they ensure that personal trip cancellation insurance is in effect.

Prices.

The Prices stated in our literature/website are for one-week (7 nights) accommodation; the price includes dinner on 6 nights, breakfast on 7 mornings and afternoon tea (cakes & hot drinks) on 7 afternoons. Prices do not include Travel (To/From the UK), Airport Transfers, Holiday&/or medical insurance, ski passes, equipment hire, ski lessons and lunches. All prices are quoted in Euro Currency.

Alterations & Amendments.

If you wish to amend any details of your booking, The Lead name must request this in writing, alterations may be treated as a cancellation and cancellation charges may be applied to your booking at the discretion of Powder Blue Holidays Ltd. Any alterations to the booking will not waiver or alter these Terms & Conditions and they will continue to apply with full effect.

Arrival & Departure Times.

The chalet will be available for arrivals after 4pm on the day of arrival, (Unless previously requested for and agreed with Powder Blue Holidays Ltd). On departure day, we ask that the chalet be vacated by 10am.

Travel.

Guests are responsible for making their own travel arrangements to and from the UK to France and any airport transfers, which may be needed. They must ensure that all travel documents and valid passports are held with any visas that may be required.

Airport Transfers.

Powder Blue Holidays Ltd acts as an agent for the transfer companies. Transfers are subject to luggage restrictions, normally 1 boot bag, 1 set of skis/snowboards and one suitcase. If you have excess luggage it is your responsibility to advise us prior to your holiday as another vehicle maybe required, as such additional charges will be made.

Delays.

Powder Blue Holidays Ltd cannot be held responsible for any delays prior to your arrival at your accommodation, during the course of your holiday, or after departure whether brought about by weather conditions, traffic congestion or airline strikes or delays or any other circumstances whatsoever, whether foreseen or unforeseen.

Force Majeure and Liability.

Powder Blue Holidays Ltd. undertakes to provide the holiday as described in their literature/website. However, in the event that circumstances beyond our control occur, Powder Blue Holidays Ltd. will not be responsible nor pay costs, expenses or losses incurred by you as a result of but not limited to, failure of mechanical and electrical equipment, act of God, natural disasters (such as avalanches), war, civil disturbance, acts of Government, strikes or any other industrial action and similar events beyond our control. Powder Blue Holidays Ltd. is not responsible for any misunderstandings between third parties.

Insurance & Guest Responsibilities.

Guests are responsible for their own travel documents, winter sports & medical insurance. It is a condition of booking that guests have adequate winter sports insurance cover. Powder Blue Holidays Ltd is not responsible for losses arising from any guest's accident or injury. All guests must undertake to behave in such a way as not to disrupt the enjoyment of others on holiday or in any way harm the reputation of Powder Blue Holidays Ltd Powder Blue Holidays Ltd. have the right to terminate the contract with the guest if these conditions are breached. Any damage to the chalet, its contents or any equipment, will be charged to the guest and must be paid before their departure. No refund will be made to any whose holiday is curtailed in these circumstances.

Lost and/or Stolen Property.

In the event that guests may lose or leave any items in the chalet, no responsibility will be accepted if the property is not recovered or returned. Powder Blue Holidays Ltd cannot accept any responsibility for theft either from the chalet or any other time during your holiday. Any client(s) not properly securing the chalet upon leaving will be held liable for any property taken as a result of that negligence.

Children.

Please note it is the parent's responsibility to ensure that children are sufficiently supervised at all times, Powder Blue Holidays Ltd cannot be held responsible for any accidents which may occur within the chalet.

Complaints.

In the unlikely event that a guest should have cause for complaint during their stay, they should immediately inform the chalet hosts so that action can be undertaken. If the problem cannot be resolved at that time, they must write to Powder Blue Holidays Ltd. without undue delay, or in any event, no later than 28 days after the completion of their holiday.

Our Responsibilities To You.

We have taken every care to ensure the accuracy of the details set out in our literature and website. However if there is any change we will endeavour to bring these to your attention as early as possible. We are responsible for ensuring the accommodation you book with us is as described in our literature and website and the service provided is of a reasonable standard. We will make every effort to provide the holiday as booked but if for reasons outside our control we cannot deliver this we will offer an alternative or a refund.

Financial Protection.

If for any reason Powder Blue Holidays Ltd. is unable to provide you with the holiday you booked you will receive a full refund.

Jurisdiction.

These conditions and any contract to which they apply are governed and constructed in accordance with English Law and are subject to the jurisdiction of the Courts of England and Wales.